Communications

Good business communication systems are vital for your success. They make it easier to collaborate and contact customers, partners and suppliers.

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Communications - overview

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

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Networks - overview

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

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Business email - overview

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

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Business telephone systems - overview

Every company needs a good phone system so staff can communicate effectively. Our summary will help you work out what phone equipment you need.

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Mobile phones - overview

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

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Conferencing systems - overview

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

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Collaboration tools - overview

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

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Create an intranet - overview

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

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Instant messaging - overview

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

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Better business telecoms

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

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Building a network

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

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Mobile apps for small businesses

There’s a flourishing market in smartphone applications, or 'apps', and thousands are available. But how do you know which ones are best for you?