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Businesses are becoming more positive about allowing staff to use their own IT equipment – most often smartphones and tablet computers – for work.

If you purchased Microsoft software under an Open or Select licensing program, they have the right to request a software asset management review.

Knowing where your website visitors come from and what they do once they get to your site can help you meet customer needs and your online objectives.

An employee intranet can help staff be more productive, make it easier to find documents and information — and make HR admin tasks simpler.

The survival of your business may one day depend on the data backups you took to guard against IT equipment failure, data loss or malicious hacking.

Ninety per cent of small businesses have remote workers. Some of those employees will use their own equipment and you must manage that risk.

Once you’ve narrowed your list of potential IT support companies, make sure you check their references. You can learn what is like to be their customer.

You are legally required to ensure that your portable electrical equipment is checked and maintained to minimise the risk of accidents and injury.