Why security system integrators and IT need to work together


Date: 30 June 2022

security guard on his walkie talkie

98% of enterprises have suffered a cloud security breach in the past six months. To create a security strategy that helps to protect your cloud-based and physical assets, you need to ensure your security system integrators and IT team are working collaboratively.

But how do you use physical and cyber security together as an overarching security strategy?

Keep reading as we discuss the top tips, tools, and technologies that will help you build a cohesive and efficient cyber-physical approach to security. The security climate is changing, and you need the tools to face these new challenges.

System integration and IT for physical security strategy

This post will discuss how you can use your security system integrators and IT team to create a futureproof, sophisticated, and seamless security strategy for your business.

Access control and video security

Touchless access control is a modern security installation that helps increase user convenience. The cloud-based technology facilitates open API integrations and mobile-enabled remote access operations. Touchless access control operates with digital access keys stored on users' mobile devices. When users wish to enter the building, they can do so without touching anything - which is why this germ-free technology has become increasingly popular since the start of the pandemic.

Mobile access control is an excellent basis for building an integrated and sophisticated modern security strategy.

If you use access control to secure your building from intruders, you need to know that you will be able to keep unauthorised users from stealing access keys and using them to enter the building. To help you to mitigate this risk, you should consider investing in access control integrated with video security technology. The commercial video intercom reader has built-in touchless access control, high-definition video, and voice recognition. A video intercom reader helps you validate users' identity before they gain access to the building - and with the addition of facial recognition software, you can automate the identity verification process.

Without the help of an expert security integrator when setting up your systems, such as access control and video technology, your security staff would be less efficient in resolving incidents involving misappropriated access credentials. They would spend more time correlating data from different sources and matching timestamps. If all this information is readily available on one interface, your security staff will have much better ease of use in their daily operations.

Coordinating cyber and physical security teams

Cloud-based technologies make physical security part of the IT realm. Suppose there is a cybersecurity event where a third party has intercepted your cloud-based security data. It can be difficult to know whether your IT or physical security teams should handle this event. Regardless of who is responsible for responding to the event, both teams need to know about it.

With the rise of these cloud-based physical security tools, it becomes prudent to consider merging your cyber and physical security teams. If both teams are coordinated, they can manage workflows better and respond to incidents more effectively, with both physical and cyber security in mind. Communication will improve, and their collaborative efforts will adapt your security strategy to withstand the challenges of the modern security era.

Applying cybersecurity policies to physical security

Zero-trust is a cybersecurity policy that protects networks from internal security breaches. The trustworthiness of every user on the network is not inferred. Instead, each user on the network gains varying permissions based on the tools and information they need to perform daily tasks and operations. This policy keeps your business' data secure and reduces the risk of exposure.

Zero-trust can also be implemented in your physical security strategy. You cannot imply the trustworthiness of every user and visitor in your building. To prevent an internal security breach, you should install internal door locks throughout your facility to protect areas that house sensitive assets and servers. Zero-trust isn't just a cybersecurity practice and can help you reduce vulnerabilities internally.

Integrating your security system with HR and IT tools

You can integrate your security system with HR and IT tools to enhance its function and get the best return on your security system investment. HR tools like time tracking, visitor management, and wellness verification software can help you gather more accurate data regarding building operations. You can use cybersecurity software to ensure your cloud-based security system isn't accessible to third parties. Automating processes using these technologies will facilitate more streamlined operations in your business.

Integrating data for automated security operations

If all of your security data is available on one interface, this will allow you to automate security operations and detect security threats more efficiently. You can apply analytics and AI to your security data to trigger alerts when threats are detected. Since your security team cannot consistently monitor security data, analytics can be instrumental in ensuring security threats are detected.


Physical security is no longer just physical. A modern and future-proof security system is cloud-based and integrated, offering more convenient and user-friendly protection. Consider whether your business would benefit from merging IT and physical security teams and adopting a cyber-physical approach to security.

Copyright 2022. Featured article by Howie Robleza who writes for Tech Bullion.

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