Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

Every business needs a phone system that’s functional, flexible, and affordable. We compare business phone systems, including VoIP and virtual phones in our round-up.

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

Email software is installed on computers and is used by staff to send and receive emails. Here's how to choose the right software for your employees.

Email is an essential tool for every company. It’s vital to establish your business email requirements first then work out the best way to meet them.

A network connects all the computers, tablets and smartphones in your office. Learn what network you need to power your business.

Get information, advice, and guidance on how to use technology to transform call handling and management in your business. The fixed-line network will be switched off in 2025, so you'll need to act quickly – here’s how.

Wireless technology is fast and reliable enough to replace a traditional wired network - however, most companies use wireless to add flexibility.

Communication between colleagues is essential for any business to run smoothly. We look at how you can use the internet to improve communications.

Wireless technology is convenient, cheap and readily available. Use wireless networks alongside traditional wired networks or as an easy alternative.

The number of options for staying in touch with customers has exploded but that doesn't mean there's no longer a place for a humble telephone call. Here are eight reasons to use the phone.

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

You don’t need a big budget to try out online collaboration tools. These five tools can help you work together – and they won’t cost you a penny.

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.