Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

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Communications - overview

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

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Networks - overview

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

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Business email - overview

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

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Business telephone systems - overview

Every company needs a good phone system so staff can communicate effectively. Our summary will help you work out what phone equipment you need.

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Mobile phones - overview

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

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Conferencing systems - overview

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

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Collaboration tools - overview

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

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Create an intranet - overview

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

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Instant messaging - overview

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

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Better business telecoms

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

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Building a network

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

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Mobile apps for small businesses

There’s a flourishing market in smartphone applications, or 'apps', and thousands are available. But how do you know which ones are best for you?

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Networking your business

If you have more than one computer device in your business, you'll want to network them so you can share files and programs. How to set up an office network.

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What is document management?

Document management can cut the amount of paper you use and make it easier to find documents when you need them. Dave Poyser explains more.

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Wireless networks

Wireless technology is convenient, cheap and readily available. Use wireless networks alongside traditional wired networks or as an easy alternative.

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Choose a bulk email service provider

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

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Choosing a telephone system supplier

Choosing a telephone system supplier is not always straight forward. You'll have to do some research to get a supplier who can fulfil your needs.

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Five best mobile business apps

There’s a wide range of mobile apps available. With so much choice, how can you decide which apps are best for your company? We pick five of the best

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Lower your phone bill with VoIP

Voice over internet protocol is a kind of business telephone system where calls are made over the internet making it cheaper and more flexible.

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Manage your email account

What would you do if you could create an extra hour a day, every day? Managing your email could free up that extra time for other things.

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Network equipment and cables

A computer network connects together your computers and peripheral equipment. We explain how you can build one and what you will need.

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Remote access to your network

Giving employees remote access to their email, files and other systems - no matter where they are - allows them to work more efficiently and flexibly.

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Types of telephone number

Your business doesn’t have to settle for a standard telephone number, starting ‘01…’ or ‘02…’. You can choose other numbers. We look at the options.

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What is an intranet portal?

An intranet portal is a private network using internet technologies. It's only available to people authorised to use it - usually, your employees.

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Finding intranet software

If you want an intranet, you can create one from scratch. Most businesses customise standard intranet software but which software is right for you?

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Five free conferencing tools

If you need a quick and easy way to hold meetings between several people in different locations, look no further than these free online tools

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How to build better apps

Great tips from top app building expert, Ritam Gandhi of Studio Graphene, for budding app developers to help them bring their app to market quickly.

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Ten ways to use email effectively

Email has become the default communication tool. But it can present all manner of pitfalls. Here are ten tips for using email more effectively.

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Why create an employee intranet?

An employee intranet can help staff be more productive, make it easier to find documents and information — and make HR admin tasks simpler.

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Creating a virtual office using VoIP

If you want to impress customers, sometimes it helps to look like a larger operation. One way is to create a virtual office environment using VoIP.

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Five free collaboration tools

You don’t need a big budget to try out online collaboration tools. These five tools can help you work together – and they won’t cost you a penny.

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How to create a QR code

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.