Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

A business man keeps in touch with his colleagues using instant messaging on his mobile device
ARTICLE

Communications - overview

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Networking
ARTICLE

Networks - overview

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

Business email
ARTICLE

Business email - overview

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

Business telephone systems
ARTICLE

Business telephone systems - overview

Every company needs a good phone system so staff can communicate effectively. Our summary will help you work out what phone equipment you need.

Mobile phones
ARTICLE

Mobile phones - overview

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

An office worker dials in to a conference call using conferencing equipment
ARTICLE

Conferencing systems - overview

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

Two colleagues work on a mobile device using online collaboration tools
ARTICLE

Collaboration tools - overview

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

Create an intranet
ARTICLE

Create an intranet - overview

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

Instant messaging
ARTICLE

Instant messaging - overview

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

Better business telecoms
Article

Better business telecoms

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

Man in a suit drawing a network map onto a screen
Article

Building a network

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

Mobile apps for small businesses
Article

Mobile apps for small businesses

There’s a flourishing market in smartphone applications, or 'apps', and thousands are available. But how do you know which ones are best for you?

Article

Networking your business

If you have more than one computer device in your business, you'll want to network them so you can share files and programs. How to set up an office network.

Article

What is document management?

Document management can cut the amount of paper you use and make it easier to find documents when you need them. Dave Poyser explains more.

Router on a desk - Wireless networks.
Article

Wireless networks

Wireless technology is convenient, cheap and readily available. Use wireless networks alongside traditional wired networks or as an easy alternative.

Pile of letters - choose a bulk email service provider.
Article

Choose a bulk email service provider

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

The five best mobile business apps
Article

Five best mobile business apps

There’s a wide range of mobile apps available. With so much choice, how can you decide which apps are best for your company? We pick five of the best

A business man wearing a headset makes a VOIP call
Article

Lower your phone bill with VoIP

Voice over internet protocol (VoIP) is a kind of business telephone system where calls are made over the internet making it cheaper and more flexible.

Man opening email on computer - Manage your email account.
Article

Manage your email account

What would you do if you could create an extra hour a day, every day? Managing your email could free up that extra time for other things.

Article

What is an intranet portal?

An intranet portal is a private network using internet technologies. It's only available to people authorised to use it - usually, your employees.

Finding intranet software
Article

Finding intranet software

If you want an intranet, you can create one from scratch. Most businesses customise standard intranet software but which software is right for you?

Person using their laptop for a conference with other conference tools being used as well
Article

Five free conferencing tools

If you need a quick and easy way to hold meetings between several people in different locations, look no further than these free online tools

Laptop on a desk showing coding used to build apps with a computer in the background
Article

How to build better apps

Great tips from top app building expert, Ritam Gandhi of Studio Graphene, for budding app developers to help them bring their app to market quickly.

Article

Ten ways to use email effectively

Email has become the default communication tool. But it can present all manner of pitfalls. Here are ten tips for using email more effectively.

Why create an employee intranet
Article

Why create an employee intranet?

An employee intranet can help staff be more productive, make it easier to find documents and information — and make HR admin tasks simpler.

Man in a blue suit using his laptop to create a virtual office
Article

Creating a virtual office using VoIP

If you want to impress customers, sometimes it helps to look like a larger operation. One way is to create a virtual office environment using VoIP.

Group of people collaborating together and putting sticky notes down on the table
Article

Five free collaboration tools

You don’t need a big budget to try out online collaboration tools. These five tools can help you work together – and they won’t cost you a penny.

Person using their phone to scan the QR code on a piece of paper
Article

How to create a QR code

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.