Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

Every company needs a good phone system so staff can communicate effectively. Our summary will help you work out what phone equipment you need.

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

Wireless technology is fast and reliable enough to replace a traditional wired network - however, most companies use wireless to add flexibility.

Email software is installed on computers and is used by staff to send and receive emails. Here's how to choose the right software for your employees.

Email is an essential tool for every company. It’s vital to establish your business email requirements first then work out the best way to meet them.

The right communication tools could make your business more productive. Our guide to using emails, calendars and messaging to share information.

There’s a flourishing market in smartphone applications, or 'apps', and thousands are available. But how do you know which ones are best for you?