Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

Every company needs a good phone system so staff can communicate effectively. Our summary will help you work out what phone equipment you need.

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

The 20 best apps for small businesses; helping you to save time, boost your wellbeing, improve your productivity and make complex jobs easier.

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

Wireless technology is fast and reliable enough to replace a traditional wired network - however, most companies use wireless to add flexibility.

Email software is installed on computers and is used by staff to send and receive emails. Here's how to choose the right software for your employees.

Email is an essential tool for every company. It’s vital to establish your business email requirements first then work out the best way to meet them.

The right communication tools could make your business more productive. Our guide to using emails, calendars and messaging to share information.

There’s a flourishing market in smartphone applications, or 'apps', and thousands are available. But how do you know which ones are best for you?

If you have more than one computer device in your business, you'll want to network them so you can share files and programs. How to set up an office network.

Communication between colleagues is essential for any business to run smoothly. We look at how you can use the internet to improve communications.

Document management can cut the amount of paper you use and make it easier to find documents when you need them. Dave Poyser explains more.

Wireless technology is convenient, cheap and readily available. Use wireless networks alongside traditional wired networks or as an easy alternative.

The number of options for staying in touch with customers has exploded but that doesn't mean there's no longer a place for a humble telephone call. Here are eight reasons to use the phone.

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

Choosing a telephone system supplier is not always straight forward. You'll have to do some research to get a supplier who can fulfil your needs.

There’s a wide range of mobile apps available. With so much choice, how can you decide which apps are best for your company? We pick five of the best

Document management can help your business keep track of documents and reduce your paper consumption. But where do you go from here?

Voice over internet protocol is a kind of business telephone system where calls are made over the internet making it cheaper and more flexible.

What would you do if you could create an extra hour a day, every day? Managing your email could free up that extra time for other things.

A computer network connects together your computers and peripheral equipment. We explain how you can build one and what you will need.

Giving employees remote access to their email, files and other systems - no matter where they are - allows them to work more efficiently and flexibly.

Your business doesn’t have to settle for a standard telephone number, starting ‘01…’ or ‘02…’. You can choose other numbers. We look at the options.

An intranet portal is a private network using internet technologies. It's only available to people authorised to use it - usually, your employees.

Research suggests VoIP can help businesses radically improve their productivity. Here are 10 ways VoIP could make your company more productive.

Think instant messaging is a one trick pony? Think again! Here we explain some brilliant uses for it in business.

These days there's an app for just about everything and the app economy is growing rapidly. So, how do you get a piece of the action?

There is a range of options when choosing a smartphone. We cover the key considerations to help you get the right smartphone for your business.

Communication is essential in business, and now it's possible to stay in touch wherever you are. Learn what unified messaging is and its benefits.

If you want an intranet, you can create one from scratch. Most businesses customise standard intranet software but which software is right for you?

If you need a quick and easy way to hold meetings between several people in different locations, look no further than these free online tools

You can sign up for a free business email address in just a couple of minutes. But are these free services right for your company?

There are many ways to keep in contact with your customers. But did you know that your phone system can improve productivity and boost profits?

Find out how one company took the opportunity to adopt a new, agile phone system incorporating both mobile and fixed lines when they moved premises.

Great tips from top app building expert, Ritam Gandhi of Studio Graphene, for budding app developers to help them bring their app to market quickly.

The broadband makes it easy for people to work together. You can accomplish a great deal using existing IT, or that you can acquire for very little.

Integrating your telephone system and business applications to create a unified communications system can bring significant benefits to your company.

It’s hard to take a holiday when you run a business. How can you be sure everything’s ok while you’re away?

Email has become the default communication tool. But it can present all manner of pitfalls. Here are ten tips for using email more effectively.

An employee intranet can help staff be more productive, make it easier to find documents and information — and make HR admin tasks simpler.

If you want to impress customers, sometimes it helps to look like a larger operation. One way is to create a virtual office environment using VoIP.

You don’t need a big budget to try out online collaboration tools. These five tools can help you work together – and they won’t cost you a penny.

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.