Communications

Good communication with customers, partners and suppliers is vital for business success. This summary explores business communication methods.

Discover how building a computer network will allow people in your business to access data, share resources, get online and communicate effectively.

Email is an essential tool for every company. Establish your business email requirements and work out how to meet them with this introduction.

Every business needs a phone system that’s functional, flexible, and affordable. We compare business phone systems, including VoIP and virtual phones in our round-up.

Mobile phones offer an increasing range of capabilities and are essential in business. Our overview looks at the main phones and tariffs.

Conferencing systems enable meetings between people in different locations. We look at some of the options, including video and conference calling.

Online collaboration tools can help employees work together - even if they're in different locations. Our introduction examines some of the options.

An intranet is a private website where people can share information. Find out why and how to set up an intranet for your company to boost efficiency.

Instant messaging is an easy way to communicate. Our introduction will help you choose the right instant messaging system and use it effectively.

The right telecoms system will give you the capabilities you need at a low cost. Learn about business phone systems including VoIP and call handling.

Once you’ve decided you need a business IT network, it’s important you plan and build one that’s appropriate for your business needs.

Wireless technology is fast and reliable enough to replace a traditional wired network - however, most companies use wireless to add flexibility.

Email software is installed on computers and is used by staff to send and receive emails. Here's how to choose the right software for your employees.

Email is an essential tool for every company. It’s vital to establish your business email requirements first then work out the best way to meet them.

The right communication tools could make your business more productive. Our guide to using emails, calendars and messaging to share information.

If you have more than one computer device in your business, you'll want to network them so you can share files and programs. How to set up an office network.

Communication between colleagues is essential for any business to run smoothly. We look at how you can use the internet to improve communications.

Document management can cut the amount of paper you use and make it easier to find documents when you need them. Dave Poyser explains more.

Wireless technology is convenient, cheap and readily available. Use wireless networks alongside traditional wired networks or as an easy alternative.

The number of options for staying in touch with customers has exploded but that doesn't mean there's no longer a place for a humble telephone call. Here are eight reasons to use the phone.

Confused about who to use for your bulk email marketing? Just be clear about what you want, then take your time finding someone who can deliver it.

Voice over internet protocol (VoIP) is a kind of business telephone system where calls are made over the internet making it cheaper and more flexible.

What would you do if you could create an extra hour a day, every day? Managing your email could free up that extra time for other things.

An intranet portal is a private network using internet technologies. It's only available to people authorised to use it - usually, your employees.

These days there's an app for just about everything and the app economy is growing rapidly. So, how do you get a piece of the action?

If you want an intranet, you can create one from scratch. Most businesses customise standard intranet software but which software is right for you?

You can sign up for a free business email address in just a couple of minutes. But are these free services right for your company?

Email has become the default communication tool. But it can present all manner of pitfalls. Here are ten tips for using email more effectively.

An employee intranet can help staff be more productive, make it easier to find documents and information — and make HR admin tasks simpler.

If you want to impress customers, sometimes it helps to look like a larger operation. One way is to create a virtual office environment using VoIP.

You don’t need a big budget to try out online collaboration tools. These five tools can help you work together – and they won’t cost you a penny.

QR codes are small, pixellated barcodes. They can be scanned using a smart phone to reveal a message, view information, or direct people to a website.