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The benefits of remote IT support
Remote working was viewed as a backup for crisis situations. But COVID-19 has revealed the longer-term benefits offered by remote IT support.
Date: 26 May 2020 By:
Blog
Four essentials when outsourcing your software support desk
Outsourcing software support is a good option for start ups, saving both time and money. Here’s how to make support outsourcing truly beneficial.
Date: 12 February 2020 By:
Blog
The importance of quality IT support
All businesses need to keep their IT protected - or they may be unable to function. Three vital functions an outsourced IT support team can perform.
Date: 6 November 2018 By:
Blog
Five reasons Poland could be your perfect IT outsourcing destination
Edyta Szczęśniak of IT specialist provider Soldevelo explains why outsourcing your software needs to an IT company in Poland could pay dividends.
Date: 11 July 2016 By:
Blog
Five things to look for in an IT support company
Most of us don't have the work to keep a full-time IT employee busy, so employing a support company to help is a good plan. But how do you choose one?
Date: 20 July 2015 By:
Blog
Four signs it's time for a new IT support company
Assuming you don't have the resources to provide support for your business IT in house, your choice of IT support company can be instrumental to your success.
Date: 5 June 2013 By:
Blog
An essential IT guide for freelancers, consultants and other independent professionals
Francesca Geens runs Digital Dragonfly, a company that helps independent professionals find and use the best technology for their needs.
Date: 28 May 2013 By:
Blog
The trouble with geeks
In fifteen years of IT support I've been around a bit. I've worked in big companies, supporting thousands of users as part of a huge IT team, and I've worked in small teams, supporting single-person companies. One thing that's universal is the contempt that IT people have for users.
Date: 2 May 2012 By:
Blog
How to understand IT support
Many small companies struggle when it comes to IT support. When you do it right, it helps your business get on with things. In short: it's important. Yet the job of providing IT support is often regarded as painful and costly.
Date: 16 November 2011 By: